Photo review
Front-facing natural-light photos work best. We confirm the reference before production begins.
Custom order confidence
A handmade wool felt portrait is built from your photos, so the order path should feel transparent: send references after checkout, receive a finished preview before shipping, and use the included revision round if the likeness needs a small adjustment.
Front-facing natural-light photos work best. We confirm the reference before production begins.
Most orders should plan for 3 to 5 weeks after photo confirmation, plus shipping time at checkout.
You receive a preview before shipping, with one revision round included for likeness details.
All products are paid in full at checkout. There is no deposit and no hidden balance payment.