PawHearth studio guide

Answers before you commission a custom pet portrait.

Everything customers usually ask about photos, timing, full payment, previews, revisions, and handmade expectations.

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Custom wool felt pet portrait example made from a reference photo Close-up detail of a handmade wool felt pet portrait

Common questions

Quick answers for custom wool felt pet portraits.

Is the $299 framed portrait paid in full?

Yes. PawHearth products are paid in full at checkout. There is no deposit and no later balance payment.

When do I send my pet photos?

Upload 1-3 clear pet photos directly on the product page before adding the custom piece to cart. If you are unsure, contact us before ordering.

How long does handmade production take?

Most orders should plan for 3 to 5 weeks after photo confirmation, plus the shipping time shown at checkout.

Do I get to see the piece before shipping?

Yes. A finished preview is sent before shipping, and one revision round is included for likeness details.

Can this be a pet memorial gift?

Yes. The framed portrait and sculpted formats are designed for remembrance displays, pet memorial gifts, and one-of-one keepsakes.

Ready when your photos are

Start with the framed portrait, then upload the photos that feel most like them.

Start your portrait from $299