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Terms of Service

Overview

This website is operated by Pawhearth. Throughout the entire website, "we" and "our" refer to Pawhearth. Pawhearth provides this website, including all the information, tools and services offered to you (the user), subject to your acceptance of all the terms, conditions, policies and statements stated here. 

By visiting our website and/or purchasing goods from us, you indicate your participation in our "service" and agree to be bound by the following terms and (the "Service Terms", "Condition Terms") ") including the terms and conditions and policies referred to herein and/or provided through hyperlinks. These Service Terms apply to all users of this website, including but not limited to visitors, suppliers, customers, merchants and/or content contributors. 

Before accessing or using this website, please carefully read these service terms. Accessing or using any part of this website implies your agreement to be bound by these service terms. If you do not agree to all the terms and conditions of this agreement, you are not allowed to access the website or use any services. If these service terms are deemed to be binding, acceptance is limited to these service terms. 

Any new features or tools added to the current store should also be subject to the terms of service. You can view the latest version of the terms of service on this page at any time. We reserve the right to update, modify or replace any part of these terms of service by posting updates and/or changes on the website. It is your responsibility to regularly check this page to be informed of any changes. After any changes are released, your continued use or access to the website indicates your acceptance of these changes. 

Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform, allowing us to sell our products and services to you.  
Part 1
Online Store Terms
Section Six
Accuracy of bills and account information
Section 1
Errors, inaccuracies and omissions
Section 16
Termination
Part Two
General Terms
Section 7
Choose any tool
Section Twelve
Prohibition of use
Section 17
Complete Agreement
Part Three
The accuracy, uniqueness and timeliness of the information
Section 8
Third-party link
Section Thirteen
Disclaimer; Limitation of Liability
Section 18
Applicable Law
Part Four
Modification of services and prices
Section Nine
User comments, feedback and other submitted content
Section Fourteen
Guarantee
Section 19
Change of Service Terms
Section Five
Products or services (if applicable)
Section Ten
Personal Information
Section 15
Divisibility
Section 20
Contact Information

Part 1

Online Store Terms

By agreeing to these terms of service, you indicate that you are at least of the age of majority as stipulated in your state or province, or that you are of the age of majority in your state or province and have agreed that we may allow you to use any part of this website other than solely for this service.
You may not use our products for any illegal or unauthorized purposes, nor may you violate any laws of your jurisdiction (including but not limited to copyright laws) when using this service.
You may not spread any worms, viruses or any destructive codes.
Or violating any of these terms will result in the immediate termination of your service.

Part Two

General Terms

We reserve the right to refuse to provide services to anyone for any reason.
You understand that your content (excluding credit card information) may be transmitted in an unencrypted form and may involve (a) transmission through various networks; and (b) changes made to comply with and adapt to the technical requirements of the connected network or device. Credit card information is always encrypted during network transmission.
You agree, with our explicit written permission, not to copy, illustrate, restrict, sell, resell any part of the use of this service, or the use of the service, the access to this service, or any contact information provided through it for services on other websites.
The headings used in this agreement do not or in any way affect these terms. 

Section 3: Accuracy, Specificity and Timeliness of Information 

If the information on this website is inaccurate, incomplete or not up-to-date, we shall not be held responsible. The data on this website is generally for reference purposes. Without consulting more accurate, more complete or more timely primary information sources, it should not be regarded as the sole basis for decision-making. Any actions based on the data on this website are at your own risk.
This website may contain some historical information. Historical information is not the latest information and is for reference only. We reserve the right to modify the content of this website at any time, but we have no obligation to update any information on the website. You agree and are responsible for monitoring the changes on our website.

Part Four

Modification of services and prices

Our product prices are subject to change at any time and no further notice will be given.
We reserve the right to modify or terminate the service (unless any part or content) without further notice.
For any modification, price adjustment, suspension or termination of the service, we shall be held responsible by you or any third party.

Part Five

Products or services (if applicable)

Some products or services may only be available online through this website. The quantity of these products or services may be limited, and returns can only be made in accordance with our return policy.
We have made every effort to accurately display the colors and pictures of the products in the store. We cannot guarantee that the colors displayed on your computer monitor are completely accurate.
We reserve the right to sell products or services to any individual, geographical area or jurisdiction, but we are not obligated to do so. We may not have this right depending on the specific circumstances. We reserve the right to limit the quantity of any products or services provided. All product descriptions or product prices may change at any time without further notice. We reserve the right to make changes ourselves. We reserve the right to stop the sale of any product at any time. Any offer for products or services determined on the website that is prohibited in a certain area is invalid. 
We do not guarantee that the quality of any product, service, information or other materials you purchase or obtain meets your expectations, nor do we guarantee that any errors in the service will be corrected.

Part Six

Accuracy of bills and account information

We reserve the right to refuse any orders that you have rejected. We can independently limit or cancel the purchase quantity for each person, each household or each order. These restrictions may include orders placed by the same customer account or using the same credit card, as well as/and orders using the same invoice and/or delivery address. If we change or cancel an order, we may attempt to notify you through the email and/or invoice address/phone number provided when you placed the order. We also reserve the right to limit or prohibit orders that we, in our discretion, deem to be placed by distributors, resellers or distributors. 

You agree to provide us with all the latest and accurate purchase and account information for your purchases. You also agree to update your account and other information promptly, including your email address, credit card number, and delivery date, so that we can complete your transaction and contact you when necessary. 

For more details, please refer to our return policy.

Section 7

Choose any tool

We may grant you access to third-party tools. We neither monitor nor control nor input these tools.
You confirm and agree that we "as is" and "as available" provide access to such tools, without providing any form of warranty, conditions of guarantee or assuming any responsibility. We shall not be liable for any responsibility arising from or related to your use of any optional third-party tools.
Your use of any optional tools provided through the website is entirely at your own risk and judgment, and you should ensure that you are familiar with and agree to the terms provided by the relevant third party.
In the future, we may also provide new services and/or functions through the website (including releasing new tools and resources). Such new functions and/or services shall also be subject to these service terms.

Part 8

Third-party link

The content, products and services provided by our services may include materials from third parties.
The links on this website to third-party websites may direct you to websites unrelated to us. We do not review or assess the content or accuracy, nor do we guarantee any third-party materials or websites, or any other third-party materials, products or services. We also do not bear any responsibility for any damages or losses resulting from any purchase or use of goods, services, resources, content or any other transactions on any third-party websites. Please carefully read the policies and guidelines of the third parties, and ensure that you understand these policies and guidelines before conducting any transactions. Complaints, grievances, or questions regarding third-party products should be directed directly to the third parties.

Section 9

User comments, feedback and other submitted content

If you submit certain specific works (such as competition entries) or creative ideas, suggestions, proposals, or other materials as requested by us, whether through online means, email, sending plans or other methods (collectively referred to as "comments"), you agree that we may at any time edit, copy, publish, distribute without restriction. We do not undertake (1) to keep any comments confidential; (2) to compensate for any comments; or (3) to respond to any comments. We
However, the obligation to monitor, edit or we may decide on our own can be for illegal, offensive, threatening, defamatory, slanderous, pornographic, obscene, or other objectionable content, or content that violates the intellectual property rights of any party or the terms of this service.
You agree that your comments will not infringe upon any rights of any third party, including copyright, trademark, privacy, personality or other personal or civil rights. You further agree that your comments shall not contain defamatory or other illegal, abusive or slanderous content, shall not contain any content that may affect the operation of this service or any related website in any way, and shall not contain computer viruses or other malicious software that may mislead us or any third party regarding the source of any comment. You shall not use a false email address, impersonate others, or in any other way mislead us or a third party regarding the source of any comment. You are fully responsible for any comment you make and its accuracy. We are not responsible for any comments made by you or any third party.

Part Ten

Personal Information

The personal information you provided through the store is subject to our privacy policy. Please review our privacy policy. 

Section 1

Errors, inaccuracies and omissions

Sometimes, the information on our website or service may contain printing errors, inaccuracies or omissions related to product descriptions, pricing, promotions, discounts, product shipping fees, delivery times and supply conditions. We reserve the right to correct any errors, inaccuracies or omissions at any time, as well as to change or update the information or cancel orders without prior notice (including after you submit a modified order). Unless
by law, we do not undertake the obligation to update or clarify the information on the service or any related website (including but not limited to pricing information). The absence of any specified update or refresh date on the service or any related website does not imply that all the information on the service or any related website has been modified or updated.

Section Twelve

Prohibition of use

In addition to the provisions stated in the service terms, you are also prohibited from using certain parts of this website: (a) for any illegal purposes; (b) to incite others to commit or participate in any illegal activities; (c) to violate any international, federal, provincial or state regulations, rules, laws or local ordinances; (d) to infringe or violate our intellectual property rights or those of others; (e) to engage in sexual harassment, abuse, insult, harm, defamation, slander, slander, belittlement, intimidation or discrimination based on gender, sex, religion, ethnicity, race, age, nationality or disability; (f) to provide false or misleading information; (g) to upload or transmit viruses or any other type of malicious code, which may or will affect the functionality or operation of the service or any related websites, other websites or the Internet in any way; (h) to collect or track others' personal information; (i) for spamming, phishing, baiting, tricking, web crawling, scraping or scraping; (j) for any obscene or immoral purposes; or (k) to interfere with or circumvent the security functions of this service or any related websites, other websites or the Internet. We reserve the right to terminate your use of this service or any website if any of the prohibited use regulations are violated.

Section 13

Disclaimer; Limitation of Liability

We do not guarantee, declare or assure that your use of our services will be accurate, timely, safe or error-free.
We do not guarantee that the results obtained by using this service will be accurate or reliable.
You agree that we may not delete the service at any time or cancel it at any time, and will notify you separately.
You expressly agree that the risks associated with your use or inability to use this service are borne by you. The service and all products and services delivered to you through this service (unless expressly stated) are provided to you "as is" and "usable", without any express or implied statements, guarantees or conditions, including all implied warranties or conditions regarding merchantability, suitability for a specific purpose, fitness for use, durability, motorcycles and non-related ones.
Under any circumstances, Pawhearth, our directors, senior officers, employees, affiliated companies, agents, contractors, interns, suppliers, service groups or licensors agree to assume any liability for injury, loss, accident or any direct, indirect, punitive, special or any type of consequential damages, including but not limited to loss of profits, loss of income, loss of personnel, data loss, replacement costs or any similar damages, arising from the use of any service or the purchase of any products through this service, or any claims related to your use of this service or any other products, including but not limited to any errors or omissions in any content, or any type of loss or damage resulting from the use of this service or the transmission, distribution or other provision of any content (or products) through this service (or any other product), even if the possibility has been informed. Due to certain states or jurisdictions not allowing repair or liability for indirect or incidental damages, in these states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Article 14

Compensation

You agree to indemnify, defend and hold Pawhearth, its partners, managers, directors, agents, contractors, licensors, service facilities, subcontractors, suppliers, interns and employees harmless from any claims or demands made against them by any party, including their parent company, subsidiary, affiliate, partner, manager, director, agent, contractor, supplier, intern or employee, for damages, including reasonable attorney's fees, arising from your violation of these service terms or by reference to incorporated documents, or your violation of any law or the rights of any third party.

Article 15

Divisibility

If any provision of these Service Terms is determined to be invalid, ineffective or unenforceable, such provision shall still be executed to the fullest extent permitted by applicable law, and the unenforceable part shall be deemed to be separate from these Service Terms. It shall be determined that this does not affect the validity and enforceability of any other remaining provisions.

Article 16

Termination

The obligations and responsibilities of both parties under this agreement that were incurred before the termination date remain valid after that date.
Unless you or we terminate, this service terms remain valid. You can terminate this service terms at any time by notifying us that you no longer wish to use our services or stop using our website.
If we decide to terminate on our own account (for example, if you fail to comply or we suspect that you have failed to comply with any terms or provisions of this service terms), we can also terminate this agreement at any time without further notice, and you will still be responsible for all payments due as of the termination date; and/or as a result, you may be denied access to our services (and any part thereof).

Article 17

Complete Agreement

Our failure to enforce or implement any rights or provisions in these Service Terms does not constitute a waiver of such rights or provisions.
These Service Terms, together with any and all policies or operational rules that constitute a complete agreement and understanding between you and us on this website, and any previous or similar agreements, communications and suggestions between you and us (whether mutual or in writing, including but not limited to any previous versions of these Service Terms), form the entire agreement and understanding between you and us regarding the use of this service.
Any ambiguity in these Service Terms shall not be interpreted by third parties.

Article 18

Applicable Law

These service terms and any separate service agreements provided to you are governed by the laws of Hong Kong, with the interpretation being made in accordance with those laws.

Section 19

Change of Service Terms

You can view the latest version of the service terms on this page at any time.
We reserve the right to update, change or replace any part of these service terms by posting updates and changes on our website. It is your responsibility to regularly check our website to be informed of the changes. After any changes to the service terms are published, continuing to use or access our website or services indicates your acceptance of these changes.

Part 20

Contact Information

For any questions regarding the relevant service terms, please send them to service@pawhearth.com

Company Legal Name: PARMEDU CO., LIMITED
Business Address: Room 1605, Good Scene Commercial Center, 2-16 Garden Street, Wanchai, Kowloon
Registration Number: 2643502
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